In this phase, we encourage our clients to challenge convention and imagine what’s next for the desired future state of their business. We then Research, Envision, and Design the first phase of your service, product, experience, and/or solution, prototyping commercial viability and technological feasibility while exploring and evaluating the end-to-end experience.
The objective of this phase is to accelerate the realization of value. We accomplish this by prioritizing, planning and evaluating productive use. We prioritize your “best bet” opportunities, plan and architect against these capabilities, scenarios, and business cases, and assess productive use by evaluating adoption, early value realization and report on impact. This helps us create a feedback loop of usage, needs, and opportunities. It also helps us remove adoption blockers, fast-track time-to-market and deliver on employee, customer and business needs.
In this phase, we engage with value-added services and digital experiences that differentiate to drive effective change, organization-wide adoption and usage. We then measure impact and analyze the business value, outcomes, and experiences realized, learn from this analysis, iterate and repeat.